Refund Policy
By purchasing a ticket, you agree to our NO CANCELLATIONS OR REFUNDS policy on tickets purchased FOR ANY REASON, including but not limited to severe winter storms, weather, government actions, health matters/restrictions, changes in travel plans, work or personal commitments, urgent unanticipated travel or event postponements/rescheduling at our sole discretion due to any factor beyond our control. Please note that menus, entertainment, performance schedules, bands and all other advertised aspects of the event are subject to change without advance notice.
Credit toward future events and Gift Cards will be given at the sole discretion of Chan's Fine Oriental Dining Inc.
Kindly note that events start on time and we are unable to offer refunds if you arrive late or at a location other than where the event is hosted. We unfortunately do not have control of traffic, parking, or other factors that may affect your timely arrival so we kindly ask that you allow sufficient time to reach the event on time. The starting time for events along with the correct address is always listed on the online event description.